Contact Us & Terms

SHIPPING TERMS

All of Powercallsirens packages are shipped via the UNITED PARCEL SERVICE or USPS PRIORITY MAIL ONLY. . We do not use regular mail as it is not a guaranteed form of shipment. Powercallsirens HIGHLY recommends using UPS for all shipments as they are insured and come with a tracking number. Priority mail does not come with real time tracking or insurance. Please choose your method wisely. We no longer ship products using first class mail unless it is from an existing EBAY auction.

RETURNING ITEMS/TERMS

There is also a 15% restocking fee for all returns and is redeemed upon credit of your account, NO EXCEPTIONS. All items are returnable within 30 days of purchase. After the 30 day mark the items CANNOT BE RETURNED. THIS IS A CONCRETE RULE AND THERE ARE NO EXCEPTIONS TO THIS RULE. The unit or item(s) must be in its original packaging. NO EXCEPTIONS. As well, any items that are customized for you are
NON-RETURNABLE with no exception. Customized items CANNOT be returned or exchanged since they are specially made. Any item that is opened and/or installed is NON-RETURNABLE as well NO EXCEPTIONS. Ebay items that are returned are subject to a re-stocking fee as well since Ebay and/or Paypal charged Sale fees. We recover all Ebay and Paypal fee's for any Ebay items that are returned.

Customers returning electronics, sirens or other fragile parts must package them in the original packaging and they must be packaged correctly. If you send an item back in an envelope or other package that is not protected, we cannot guarantee your shipment will make it back to use in one piece. Please make sure when sending products back that they are packaged correctly.

Powercallsirens.com
708 Sentinel Drive NE
Leesburg, Virginia 20176
United States of America

Toll Free @ 1-866-RSIRENS (1-866-774-7367)
Fax @ 1-703-669-1196
Local 1-703-669-1193
Tax ID 541790-793
Email: support@powercallsirens.com