Customer Service

Shipping and Delivery Information.

Powercallsirens uses USPS Priority Mail and UPS for its delivery methods. First Class mail is only offered on items under $20.00 and to a U.S. Address. We highly recommend using Priority Mail or above to ensure quick delivery with tracking and insurance. First class mail shipments ARE NOT GUARANTEED and may take much longer to receive. Remember that if you choose first class mail, there is no tracking information.

Orders that are placed using Overnight Red or 2nd Day Blue via UPS will be shipped ahead of most all orders. If you are purchasing customized items that are to be made, your shipment will ship once it is ready. Overnight and 2nd Day packages are not guaranteed for orders requiring customization or design, but will be shipped the way you asked once finished.

Custom orders that are placed are NOT RETURNABLE unless they are made incorrectly by Powercall Sirens. If you place an order for a custom graphic or a custom embroidered item, you are responsible for these items if you purchase them incorrectly. We cannot be held responsible for replacing an item if you purchase it incorrectly or with the incorrect customizations.
Powercallsirens HIGHLY recommends NOT using First Class Mail as it is not a guaranteed form of delivery. UPS and Priority Mail are the only guaranteed, Traceable form of delivery that we recommend.

All shipments must be paid for prior to shipping the product. We do not accept Purchase orders or Vouchers for our items unless terms have been set up and monthly minimums have been met. Term customers must meet a monthly dollar minimum to be applicable for 15 day terms. Customers who are looking to purchase a one time or just a few items are no considered term customers. We do not offer 30 day terms. Payments that are made late are subject to late fee's.

Powercallsirens DOES NOT offer Out of Country methods currently on our website. We WILL gladly ship to your country, but on a quote basis only. This is due to the fact that using the US Mail International service is not a guaranteed form of delivery. We can ship your out of country package using USPS Priority Mail International, but once again, on a quote basis only. UPS and Fedex options are available, but remember that they require Duty and/or Taxes when delivered. We hope to soon have a FedEx option available where you won't have Duty/Taxes upon delivery.

Copyright © 2019 Powercall Sirens, LLC "The Fierstien Brand" All rights reserved.